Research Areas
Digital business and IT business value, IT empowered team cooperation and innovation, information behavior and human-computer interaction
Education
2012.09-2018.01, Ph.D in Information Systems, School of Managment at Fudan University
2008.09-2012.06, Bachelor, School of Information Managament at Nanjing University
2016.03-2017.03, Visiting Scholar, School of Information at University of Michigan at Ann Arbor
Professional Experience
2021.06-present, Associate Professor, Business School, Nankai University
2018.06-2021.06, Associate Professor, School of Economics and Managment, Nanjing University of Science & Technology
Awards
2019, Award for Innovative and Entrepreneurial Doctors in Jiangsu Province
Social Service
AIS Member
IACMR Member
Journal Publications - Song, S., Yao, X., & Wen, N. (2021). What motivates Chinese consumers to avoid information about the COVID-19 pandemic?: The perspective of the stimulus-organism-response model. Information Processing & Management, 58(1), 102407.
- Yao, X., Zhang, C., Qu, Z., & Tan, B. C. (2020). Global village or virtual balkans? evolution and performance of scientific collaboration in the information age. Journal of the Association for Information Science and Technology, 71(4), 395-408.
- Yao, X., Zhang, P., Lu, X., & Huang, L. (2020). Early or Late? Entry timing in online IT service markets and the moderating effects of market characteristics. Journal of Business Research, 114, 265-277.
- Lu, X., Phang, C. W., Ba, S., & Yao, X. (2018). Know Who to Give: Enhancing the Effectiveness of Online Product Sampling. Decision Support Systems, 105: 77-86.
- Yao, X., Lu, X., Phang, C. W.*, & Ba, S. (2017).Dynamic Sales Impacts of Online Physical Product Sampling. Information& Management, 54(5): 599-612.
Conference Proceedings - Yao, X., Wang, X., Gu, J., & Zhao, Y. C. (2019). A Qualitative Investigation on Miscommunication of Everyday Health Information Between Older Parents and Adult Children. In International Conference on Human-Computer Interaction (pp. 109-121). Springer, Cham.
- Yao, X., Li, X.*, & Zhang, C. (2019). An Experiment of the Impacts of Workplace Configuration on Virtual Team Creativity. In International Conference on Human-Computer Interaction (pp. 153-160). Springer, Cham.
- Yao, X., & Lu, X.* (2019). Optimizing Digital Coupon Assignment Using Constrained Reinforcement Learning. In Proceedings of the 3rd International Conference on Machine Learning and Soft Computing (pp. 143-147).
- Wang, X., Yao, X.*, & Gu, J. (2019). Attraction and Addiction Factors of Online Games on Older Adults: A Qualitative Study. In International Conference on Human-Computer Interaction (pp. 256-266). Springer, Cham.
- Gu, J., Yao, X., & Hu, A. (2018). Design Social Media Interface to Better Support Collaborative Travel Planning. In International Conference on Human-Computer Interaction (pp. 415-422). Springer, Cham.
- Yao, X., Li, X., Zhang C., & Ling, H. (2017). Fueling Virtual Teams with Creativity through Composition of Private and Public Workspaces. In The 38th International Conference on Information Systems (ICIS 2017).
- Yao, X., & Robert, L. (2017). Leveraging the Benefits of Multiple Team Membership in Virtual Teams. In The 38th International Conference on Information Systems (ICIS 2017).
- Yao, X., Phang, C. W., & Ling, H. (2015).Understanding the influences of trend and fatigue in individuals' SNS switchingintention. In 2015 48th Hawaii International Conference on System Sciences (pp.324-334). IEEE.
Projects
2021-2023, Principal investigator, Young Scientists Fund of National Natural Science Foundation of China (NSFC), "Influences and Behavioral Mechanisms of the AI Agent Blended Customer Service based on the Ambidexterity Perspective"
2020-2021, Principal investigator, Soft Science Research Funds of Jiangsu Province, "A Big Data Driven Research on the Development of technology and industry of Artificial Intelligence in Jiangsu"
2019-2021, Principal investigator, Fundamental Research Funds for the Central Universities,"Influential Mechanisms of Physical Workplace Composition on Team Innovative Performance from the Ambidexterity Perspective"
Teaching
Undergraduate Program: Information Resources Management, Information Systems Evaluation, BigData and Business Analysis
Graduate Program: Enterprise Information Security: Threats and Strategy (MBA)
